Help Available on this Site
We have put together a number of resources to help you with questions or issues that might arise in viewing this site or downloading and using our audio. if you are experiencing difficulties please refer to the steps below:
Read our FAQ (Frequently Asked Questions) Section
Here you can browse a list of questions pertaining to all areas of the website. There's a good chance that your question may be answered here.
Go to the FAQ section »
Submit a Support Request
If the FAQ section doesn't address your question you can use your account page to submit a support request. Please note that you will first need to create an account with Regent Audio to use this feature.
Submit a Support Request »
Contact Us
By E-mail
By Phone & Fax
- In Canada and the U.S. call toll free 1-800-334-3279
- In Greater Vancouver and worldwide call (604) 228-1820
Our store hours are:
- Monday-Friday: 9:30am to 6:00pm PST
- Saturday: 11:00am to 4:00pm PST
To speak to a live customer service representative please call during these times.
