Welcome to the Regent Audio help and support page. We are here to make your experience with RegentAudio.com as pleasant as possible. Please use the information below to contact us with help and support questions, to report bugs, or to let us know of any comments you may have, good or bad. We welcome your feedback.

Frequently Asked Questions

Your first stop for support. There's a good chance the question you have may already be answered in our FAQs. Read them here.

Terms and Conditions

Our Terms and Conditions page covers all questions regarding copying and use of our audio in situations such as group studies. It also covers our refunds and exchange policy.

Contact Our Help Desk

If our FAQs and Terms and Conditions are unable to answer your questions please email us at [email protected].

Give Us Your Feedback

While we've worked hard and making the transition to a new design and platform as smooth as possible, with such a massive change there's always the change that bugs or usability exist. If you find any, or just want to drop us a note, please let us know. Email us at [email protected].

By Phone & Fax

• In Canada and the U.S. call toll free 1-800-334-3279
• In Greater Vancouver and worldwide call (604) 228-1820
• Our fax number is (604) 224-3097

Store Hours

Our store hours are:

• Monday-Friday: 9:30am to 6:00pm PST
• Saturday: 11:00am to 4:00pm PST

To speak to a live customer service representative please call during these times.